Mary McCoy

Meet Mary! Mary McCoy is Continuum’s resident Inbound Marketing Associate and social media enthusiast. She recently graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.
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Recent Posts

SLIDESHARE: I Bet You Want to Growth Hack Your MSP Business...

Posted by Mary McCoy on Oct 27, 2014 8:30:00 AM


Let me guess, things are not going well at your MSP business. Employee churn is at an all-time high because your technicians are tired of filling their 9-5 with rote tasks and answering "I can't get into Outlook" calls from clients. Maybe you're not equipped to handle spikes in service demand, but you still want to provide clients round-the-clock support. Good help is hard to find, and it's too costly to hire and train additional staff. Sound familiar? How could any MSP thrive in these stifling conditions? Answer: you can't. There is a way out though - a simple solution and a true managed IT services growth hack...

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Topics: Business Management & Growth, Business & Revenue Growth, Service Desk, How to Grow Your Business

NOCtober Is Almost Over, But Beware: Frankenstein IT Lives On!

Posted by Mary McCoy on Oct 23, 2014 8:30:00 AM


BOO! Of all the things that go bump in the night, you should be most afraid of Frankenstein IT haunting your MSP business. Are you stitching all of your IT services together, hoping to create the ultimate solution? It can be a real monster to manage! Instead, opt for an integrated business model to grow and scale your managed IT services.

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Topics: How to Grow Your Business, Network Operations Center, NOC

New Online Community for Partners to...Collaborate!

Posted by Mary McCoy on Oct 6, 2014 8:30:00 AM


IT'S ALIIIIIIIIIVE! We launched our new private, online partner community, Collaborate, at Navigate 2014, our inaugural user conference. You know, that event you've probably been hearing so much about. Navigate allowed our MSP partners to meet, network with, and learn from one another. Now, those connections live on. We were all too thrilled to have our partners join us as we embarked on our maiden voyage and knew we had to extend the peer-to-peer interaction when our fellow shipmates returned home!
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Topics: Navigate, How to Grow Your Business

My BDR Solution Should Include...

Posted by Mary McCoy on Oct 3, 2014 8:30:00 AM

Not sure how to find the right technology for your backup and disaster recovery (BDR) solution? It can vary depending on your client base, your existing services portfolio, pricing structure and more. Exercise due diligence throughout the research and consultation, and partner with a hardware vendor whose goals align with yours. 

BDR requirements vary from one business to the next, but there are certain key features you’ll want to look for in any appliance...

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Topics: Backup & Disaster Recovery

Vertical Solutions Wins Business Continuity AND Top Overall Partner Award!

Posted by Mary McCoy on Oct 2, 2014 12:30:00 PM


We passed out several partner awards at our inaugural Navigate 2014 user conference last week. Among these were the All in Award, Service Desk Award, Rookie of the Year Award, and Strongest Growth Award. Last but not least, we're very excited to announce Vertical Solutions as both the Business Continuity Award and Top Overall Partner winner!
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Topics: Navigate

A Round of Applause for Gordon Flesch Company, Winner of Strongest Growth Award!

Posted by Mary McCoy on Sep 29, 2014 12:30:00 PM


A Tuesday afternoon isn't complete without another Continuum Partner Award spotlight feature! This time, we're tipping our hats to the Gordon Flesch Company (GFC), an independent office technology solutions provider. Join us in congratulating our partner's success! 
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Topics: Navigate

JTECH Networks Wins Rookie of the Year at Navigate 2014!

Posted by Mary McCoy on Sep 29, 2014 8:30:00 AM

In Major League Baseball, the Rookie of the Year Award is presented annually to the top-performing player who's new to the field - yes, pun intended. We've adopted this same tradition at Continuum and are proud to announce JTECH Networks as Rookie of the Year for 2014!
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Topics: Navigate

Envelope Please...ASK Wins All In Award at Navigate 2014!

Posted by Mary McCoy on Sep 26, 2014 1:43:25 PM

It's time to spotlight another stellar partner and Navigate 2014 award-winner! ASK is a full-service IT products and IT service provider, based out of Michigan. That's not all. ASK is also the first winner of our All In Award! Please join us in congratulating their successes with Continuum!
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Topics: Navigate

Highlights from Navigate 2014 Keynotes

Posted by Mary McCoy on Sep 26, 2014 8:30:00 AM

All of us here at Continuum still have our post-Navigate afterglow, two days later! Navigate wouldn't have been such a hit without the inspiring and actionable addresses given by our keynote speakers. Did you miss any of these speeches? Maybe you were unable to attend Navigate or you just decided to sleep in after jet-lag. No matter - we've summarized the key points from each below!

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Topics: Navigate

CMIT Solutions of Cambridge Wins Service Desk Award at Navigate 2014!

Posted by Mary McCoy on Sep 25, 2014 11:53:00 AM

Well, we're back from our inaugural user conference, Navigate 2014! It was an action-packed three days of managed IT services teaching and learning, and because we love celebrating our partners' successes, we closed the event with an Awards showcase! Please join us in congratulating CMIT Solutions of Cambridge, recipient of the Service Desk Award!
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Topics: Navigate, Service Desk

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