Mary McCoy

Meet Mary! Mary McCoy is Continuum’s resident Inbound Marketing Associate and social media enthusiast. She recently graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.
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Recent Posts

A Special Message from Our CEO: Your Peers Are Your Mentors

Posted by Mary McCoy on Sep 9, 2014 12:30:00 PM

Michael-Quarterly-Compass
As we approach the Fall, we wanted to share a special message with you from our CEO, Michael George. At Continuum, we're committed to the success of our partners, and spent time this past quarter listening to what has made you successful. 

We invite you to watch this special video from Michael.

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Topics: Industry News

5 Hidden MSP Pitfalls [SlideShare]

Posted by Mary McCoy on Sep 9, 2014 8:30:00 AM

MSP-pitfalls-slideshare
In the world of managed IT services, things never really seem to slow down. And when you’re constantly running at full-speed, it’s easy to overlook certain risks and challenges that can jeopardize your success. The good news is that these pitfalls both start and end with you – meaning you can avoid them if you know what to look for. 

What then are 5 of today's common MSP pitfalls? What dangers should you be dodging?...

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Topics: Business Management & Growth

Service Level Agreements: 6 SLA Essentials for MSP Success

Posted by Mary McCoy on Aug 19, 2014 8:30:00 AM

SLA-SlideShare-Blog-ImageIf you’re like most Managed IT Services Providers (MSPs), you may look to speed through the process of writing your first service-level agreement (SLA). Besides legally jeopardizing your business, this mindset prevents you from reaching a common understanding of what’s expected from both you and your customer. What information should you include in your Service Level Agreement?

Here are 6 SLA Essentials for MSP Success…

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Topics: Business Management & Growth, Managed IT Services, MSP Best Practices

Navigate Update: Our First Annual User Conference is SOLD OUT!

Posted by Mary McCoy on Aug 15, 2014 1:23:00 PM

navigate-sold-out
We're pleased to report that our partners are as excited about Navigate, our first user conference, as we are - so much so, that the event has SOLD OUT! For those of you who've already registered, you're in for a fun and informative 3 days in the historic city of Boston! Missed the window to register? We are taking WAIT LIST names! 
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Topics: Navigate

We've Expanded Our Engineering Team in Mumbai, India!

Posted by Mary McCoy on Aug 12, 2014 12:30:00 PM

Mumbai-engineering-team
Yes, that's right. We're delighted to announce that we've expanded our Mumbai engineering office, increasing our workforce to 120 engineers since January, with 30 more engineering hires planned, bringing the total team in India to 680 people! 

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Topics: Industry News, Remote Monitoring & Management

Managed IT Services Weekly Roundup: Week of August 4th

Posted by Mary McCoy on Aug 9, 2014 8:30:00 AM

8-4-blog-roundup 

It's that time again. Here is your weekly serving of the hottest stories in the MSP biz! This time, we're rounding up nothing but the top IT security headlines in the channel. Have a comment about one of these articles? Drop a line in the comments section below! Without further ado, may we present your MSP weekly digest...

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Topics: Weekly Recap

Managed IT Services Weekly Roundup: Week of July 28th

Posted by Mary McCoy on Aug 2, 2014 8:30:00 AM

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image source: https://www.flickr.com/photos/variationblogr/

It's that time again. Here is your weekly serving of the hottest stories in the MSP biz! Wondering how cloud computing affects your bottom line? Want the latest on the IT services market, but don't know where to start? If any of these articles ring true for you this week, drop a line in the comments section below! Without further ado, may we present your MSP weekly digest...

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Topics: Weekly Recap, Managed IT Services

RMM of The Future: 6 Modern RMM Requirements to Add to Your Shopping List [SlideShare]

Posted by Mary McCoy on Jul 31, 2014 9:41:53 AM

RMM-of-the-futureRemote Monitoring and Management (RMM) software allows Managed IT Services Providers (MSPs) to deliver maintenance and repair work on servers, desktops, mobile devices and other endpoints via the Internet – freeing up valuable time and resources that were previously devoted to solving client problems on-site. With so many solutions, what qualifies as a strong, modern RMM offering? What should you be looking for in your RMM software and provider? 

Here are 6 Modern RMM Requirements to Add to Your Shopping List...

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Topics: Business Management & Growth, E-Books, Managed IT Services

VMware CIO & Former Microsoft Executive Tony Scott Joins Our Board of Advisors!

Posted by Mary McCoy on Jul 28, 2014 8:30:00 AM

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Please join us in welcoming Tony Scott, Senior Vice President and Chief Information Officer at VMware
to Continuum's Board of Advisors! Tony is backed by more than 35 years of renowned leadership and management experience in IT services as the CIO of such legendary companies as VMware, Microsoft, The Walt Disney Company and General Motors Corporation. We're thrilled that he is speaking at Navigate 2014, our first user conference, Sunday, September 21 – Tuesday, September 23, 2014 at the Seaport Hotel in Boston. Can't wait until then? Get to know the man behind the podium...

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Topics: Industry News

Managed IT Services Weekly Recap: Week of July 21st

Posted by Mary McCoy on Jul 26, 2014 8:30:00 AM

new-weekly-blog-recap-july-21st 

It's that time again. Here is your weekly serving of the hottest stories in the MSP biz! Wondering how cloud computing affects your bottom line? Heard talk about MDM, but don't know where to start? If any of these articles ring true for you this week, drop a line in the comments section below! Without further ado, may we present your MSP weekly digest...

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Topics: Weekly Recap, Managed IT Services

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