Mary McCoy

Meet Mary! Mary McCoy is Continuum’s resident Inbound Marketing Specialist and social media enthusiast. She recently graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.
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Recent Posts

15 Powerful Quotes from George Osborne's Announcement to Increase U.K. Cyber Security Spending

Posted by Mary McCoy on Nov 19, 2015 12:00:00 PM

15 Powerful Quotes from George Osborne's Announcement to Increase U.K. Cyber Security Spending

Addressing the Government Communications Headquarters (GCHQ) Tuesday, George Osborne, Chancellor of the Exchequer, announced a £1.9 billion investment in cyber security by 2020. In the wake of the horrific attacks in Paris, Osborne pledged solidarity with the nation of France as he shared details of a National Cyber Security Plan that had already been in the works. The new U.K. program will establish a National Cyber Centre (NCC) and increased support for the U.K.'s National Cyber Crime Unit. 

In his speech, Osborne outlined his five-step plan to make cyber security the U.K.'s top priority. While the government will play the largest role in this effort, service providers should take this latest program to heart. With a greater focus on not just containing, but combatting cybercrime, there will be more opportunities to receive the financial support you need, while closing the widening IT skills gap that's kept you from growing and scaling your businesses.

During Osborne's speech, there were many poignant moments particularly relevant to U.K. IT solutions providers. We've grabbed the 15 we found to be the most relevant!

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Topics: Industry News, Information Security, United Kingdom, UK

CryptoWall 4.0 - What We Know & Why Your Clients Need BDR

Posted by Mary McCoy on Nov 6, 2015 10:39:37 AM

CryptoWall 4.0 - What We Know & Why Your Clients Need BDR

"CryptoWall 4.0 is the latest encrypting ransomware out right now and we've already observed it spreading. With the huge 'success' of CryptoWall 3.0, I anticipate this variant to be the number one threat to watch out for going into 2016.” – Tyler Moffitt - Sr. Threat Research Analyst, Webroot

Yep, it's back. According to researchers at Heimdal Security and Bitdefender, CryptoWall has returned, and version 4.0 - the latest release - is more aggravating than ever. Here's what business owners need to know to educate their clients and technicians.

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Topics: Industry News, Information Security, Managed IT Services

Why You Won't Sacrifice Security for Scalability in a Public Cloud

Posted by Mary McCoy on Nov 3, 2015 6:00:00 AM

Why You Won't Sacrifice Security for Scalability in a Public Cloud

According to Q3 data from Synergy Research Group, Amazon Web Services (AWS), Microsoft, IBM and Google "together account for more than half of worldwide cloud infrastructure service revenues." AWS leads the pack of well-established public cloud providers with over 30% of market share. Clearly, the public cloud approach is becoming increasingly popular with MSPs today. Why are more of your peers pivoting to this newer model? These clouds help IT solutions providers scale and grow their businesses. That's the easy sell, but what about security in a public cloud? Is there a trade off? 

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Topics: Business & Revenue Growth, Cloud Services, How to Grow Your Business, Backup & Disaster Recovery

The Top 5 MSP Blog Posts of October

Posted by Mary McCoy on Nov 2, 2015 12:00:00 PM

Another month of managed IT services blog posts on the books! I trust that you all had fun Halloweekends. Perhaps you even rocked one of these classic tech costumes. As we head into a new month, it's time to brush off the cobwebs and throw out those rotting pumpkins. Have you been too complacent with your backup policies, failing to address how secure and effective they really are? Are you struggling to connect with prospects and clients because you don't know how to pitch your services in a language they can understand? 

Enjoy reading October's top five managed IT services blog posts over a plastic cauldron of Halloween candy! Just don't touch the candy corn...that stuff is gross.

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Topics: Managed IT Services, MSP Best Practices

Bet You Didn't Know the Queen of England was This Tech Savvy! [INFOGRAPHIC]

Posted by Mary McCoy on Oct 29, 2015 6:00:00 AM

image source:

What comes to mind when you think of Britain’s Queen supreme? We’re guessing it’s probably her extensive wardrobe of hats. Or perhaps the longevity of her reign (63 years, yikes!). But it’s probably not her prowess as techno-queen. While Her Majesty may not be a “thought leader” when it comes to technology, it turns out she has been an early adopter for decades.

What?! you gasp? One of the world's seemingly most staid leaders is secretly a hip technophile? Indeed.

Check out some of these monarchical milestones in this timeline infographic!

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Topics: United Kingdom, IT Community, UK

How to Evaluate Cloud Hosting Platforms for Your Backups

Posted by Mary McCoy on Oct 28, 2015 9:00:00 AM

Data is not automatically secure and accessible once it's backed up. I don't need to tell you that. When offering your end users a backup and disaster recovery (BDR) solution, you have to consider which data storage option is optimal. If you're like many MSPs, you know that the future of efficient data storage lies in the cloud, but which kind - public or private? What constitutes a protected environment, and how can IT solutions providers marry data security with scalable data management? To help you deliver a competitive business continuity offering, we've compiled key requirements you should look for when scoring existing cloud platforms. 

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Topics: Cloud Computing, Managed IT Services, How to Grow Your Business, Backup & Disaster Recovery

3 Core Cloud Security Considerations for MSPs Who Offer BDR

Posted by Mary McCoy on Oct 22, 2015 6:00:00 AM

For every action of threat, there should be an equal and opposite reaction of protective countermeasures.

OK, so that's not exactly how Isaac Newton envisioned the application of his third law of motion, but for MSPs, this must ring true. You can't afford to move to the cloud without first understanding that security is of utmost importance when dealing with any client data. Just as the scope of IT will continue to become increasingly complex and intertwined, so too will the threat landscape. Attackers will find new access points to compromise and new ways of gaining access to these entry points, all the while endangering your clients' sensitive data stored in the cloud. That's why your cloud defense strategy must be a proactive, multilayered approach. Bad guys don't think in one dimension, and neither should you.

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Topics: Information Security, Cloud Services, Backup & Disaster Recovery

Has the Safe Harbor Data Pact Denial Left You Feeling Well...Unsafe?

Posted by Mary McCoy on Oct 15, 2015 6:00:00 AM

Now that the dust has settled, let's revisit last week's ruling regarding Safe Harbor. In case you're unfamiliar with this international headline, the European Court of Justice ruled invalid a fifteen-year old data transfer pact between the United States and Europe. When former National Security Agency (NSA) contractor Edward Snowden exposed the extent of the NSA's international data surveillance, he created a ripple effect. The result? Public anxiety around data privacy has become cemented in international law. What does this mean for IT service and solutions providers in the U.S. and U.K.? We can't definitively say, but here's a closer look at the situation...

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Topics: Industry News, Information Security, United Kingdom, UK

4 Types of Blog Posts You Should be Writing (and Prompts to Get You Started)

Posted by Mary McCoy on Oct 8, 2015 12:00:00 PM

You’ve done it. You’ve told yourself you’re going to start writing for your MSP business blog. You’ve got your laptop right out in front of you, fingers poised to start typing. Suddenly, you freeze. Uhhhhhh now what?

For many MSPs, it’s not that you don’t want to launch an awesome blog, it’s that you don’t know where to start or what you should be blogging about. That’s totally understandable, and we’ve all been there. Take it from me, the smartest, most impactful topics originate in brainstorms. To help you get the wheels turning, we’ve provided the four types of blog posts you should be writing as well as a list of questions designed to generate content your target audience actually wants to read.

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Topics: Sales & Marketing, MSP Best Practices

3 Benefits of Having an RMM Solution with a Network Operations Center Fully at Your Command

Posted by Mary McCoy on Oct 8, 2015 6:00:00 AM

Alright, you have RMM monitoring all of your clients' servers, but maybe you and your techs are the ones managing every alert and ticket. Alternatively, you've recognized the value of people-powered technology and have backed your IT team with a Network Operations Center (NOC), but you're still burdened with low value tasks that prevent you from acquiring and supporting new business, your employees from realizing their full potential and your clients from maintaining uptime and profitability. Any of these scenarios describe you? Read on.

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Topics: Managed IT Services, rmm, Network Operations Center, NOC

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