MSP Blog Logo

BDR

Business Growth

Cybersecurity

Help Desk

MDM

RMM

Sales & Marketing

Subscribe

Empowering Your MSP Business to Grow and Prosper—One Post at a Time

5 Ways to Improve Your MSP Service Level Agreement (SLA)

Featured Post

5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

Read Now

4 Ways to Help Employees and Clients Fight Off Infections

Posted January 12, 2016by Matt Mainhart

Welcome to the Thunderdome. And by the Thunderdome, I mean the war going on inside your body against wave after wave of germ attacks and bacterial onslaughts.

As the weather grows colder, many of us become shut-ins. With the doors closed, windows shut, and everyone in one place – you are a sitting duck for risk of illness. The same goes for the office environment. We are all around each other, sharing documents, keyboards and workstations.

Did Mike wash his hands before sifting through that candy dish? We sure hope so, don’t we.

In any case, keep yourself clean.

Here on the blog, we typically write about how to prevent computer viruses and malware, but this time we're sharing four quick tips to help you and your clients stay healthy and as close to germ and bacteria free as possible. Be sure to download the white label version of these tips to include in your next email send to prospects and/or clients! 


1. Clean Your Keyboard and Mouse with an Approved Electronics Cleaning Cloth or Solution

It is a fairly easy process to accomplish, and worth the effort for sure. Think about it – you dug into the candy dish after multiple people at the office, you and Sally swapped TPS reports, you shook hands with a visitor and you used the doorknob to vacate the restroom. Then, you came back to your keyboard and started typing. You see where I am going with this. Speak with the office manager to see if you have any approved cleaning solutions on hand, then reach out to your IT solutions provider before moving forward with the scrub down.


2. Don't Eat around Your Computer

Those crumbs that fall between the keys might as well as be a smorgasboard for infection. If all of those germs described above have collected on your keys as you type away and take a bite of your McMuffin – well that is pretty gross. You are eating those germs, and then incubating them in your body. Long story short, you may not want to eat at your desk.


3. 
Wash Your Hands, Please

I know, we are not six years old anymore. Still, too often people neglect to wash their hands or do so properly, hence why I'm reiterating this. Just do it. A good rule of thumb is to massage the soap into your palms, between the fingers – basically every crack and crevice – while singing happy birthday (in your head). All in all, it is just the respectful thing to do for those around you as well, since it will help prevent the spreading of germs.

 

4. Sneeze Away from Your Computer

Take a walk over to an employee that you do not like, and sneeze on their computer instead. JUST KIDDING. However, I have witnessed co-workers sneezing in their cubicles, and not covering up their mouths. As a result, their workspace becomes a breeding ground for whatever ailment they are carrying. When you sneeze, cover your mouth like Count Dracula. Sneezing into your elbow is a good practice when there aren't any tissues readily available. Keep a roll of cleaning wipes in your desk drawer, and give your work area a good wipe down once a week – or more if needed.

At the end of the day, your body does a pretty good job at fighting off the nasties that we call germs and bacteria. But, it could use an assist every now and then. Give the above a try, or, feel free to live in a bubble until Spring. The choice is yours.

Want more quick tips?

download-fight-off-infection-at-the-office-quick-tips-to-share-with-clients-illustrated

Previously one of the main trainers on our white label IT Help Desk, Matt now serves as Technical Sales Engineer. Holding a CompTIA Executive Certificate in Channel Management, as well as CompTIA A+, CompTIA Cloud Essentials, HDI Service Center Team Lead and Six Sigma Green Belt Certifications, he is here to optimize service delivery for MSPs and IT professionals.

RMM 101: Must-haves for Your IT Management Solution
MSP Guide to Managed Services SLAs  [white paper]
comments powered by Disqus