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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Can't-Miss Highlights from Autotask's Community Live! Event

Posted June 17, 2014by Mary McCoy

autotaskblog

Last week, we sponsored and attended Autotask's annual Community Live! conference in Miami, Florida. Were you unable to keep up with our Twitter coverage of the event? No worries! We've compiled a "Tweetstory" for you.



There you have it! Autotask Community Live! was an action-packed two days of presentations, panels, and most importantly, PARTNERS. Thank you again to all who made it an absolute joy to sponsor. See you in 2015!

For more event tweetables, follow @Autotask & #CommLive on Twitter. Don't forget to follow @FollowContinuum for the latest MSP headlines, and to keep up with our daily blog!

Not sure the cloud is for you? 

Cutting-Through-the-Fog [eBook]

Meet Mary! Mary McCoy is a Demand Generation Programs Manager at Continuum, where she's worked for over two years. Mary primarily manages the MSP Blog and has consulted with hundreds of partners, lending website, blog and social media support. Before that, she graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.

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