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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Check Out Our New Upcoming Webinars Page

Posted November 10, 2014by Nate Teplow

At Continuum, we always strive to provide our partners with the latest and greatest news, content and best practices for MSPs. While eBooks, blog posts and radio shows are all great, webinars are also highly effective at engaging your audience and allow them to provide live feedback during the presentation. Today, we’re excited to launch our new Upcoming Webinars page, where you can find all of the webinars coming up from Continuum and our technology partners.

Be sure to bookmark this page and check back frequently so you can be sure to take advantage of all the awesome upcoming webinars we’ll be putting together for you.

Here’s a quick peek at the next two webinars we’ll be hosting:

Level Up Your Value: Evolving Past the MSP Basics
November 11, 2014 2-3pm EST

bryan-gilliom-round
Bryan Gilliom

What does it really take to build an unbreakable, consultative relationship with your clients? In this information packed session learn four proven strategies for becoming your client's virtual CIO. Bryan Gilliom from Level 5 will share the six questions you absolutely must ask in your Quarterly or Annual Business Review meetings and his proven template for delivering a world class ABR/QBR engagement that will firmly cement your status as a TRUE trusted advisor.

Register 

Keys to Attracting and Retaining Good Sales Talent
November 13, 2014 2-3pm EST

mike-schmidtmann
Mike Schmidtmann

What's the difference between good and bad sales hires? Hundreds of thousands, sometimes millions, of dollars. As the author and creator of the Talent Rules! series, Mike Schmidtmann arms solution providers with a complete guide for sourcing, screening and hiring productive sales individuals.

Register

Check out the full page to see all of Continuum's upcoming webinars. We hope to see you at one in the near future!

Nate Teplow is a Sr. Product Marketing Manager at Continuum, currently managing the company's RMM marketing initiatives. Nate's experience spans inbound marketing, content strategy, marketing communications and B2B lead generation. A proud Miami Hurricane alumni, Nate enjoys staying active, traveling to new places and performing A/B tests.

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