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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Happy SysAdmin Day from Continuum!

Posted July 25, 2014by Mary McCoy

SysAdmin-Day

Today is a very special day for IT solutions providers everywhere. All of us here at Continuum would like to wish you a happy SysAdmin Day! We salute all that you do, which we know often goes unnoticed. For your viewing pleasure, we've prepared a fun, celebratory video. Enjoy!


 

Spiceworks also gave a huge push for SysAdmin Day. Are you using the free IT community that reaches 5 million of your peers? Check out our page!


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Meet Mary! Mary McCoy is a Demand Generation Programs Manager at Continuum, where she's worked for over two years. Mary primarily manages the MSP Blog and has consulted with hundreds of partners, lending website, blog and social media support. Before that, she graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.

Topics: Industry News, Video

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