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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Let's Take It to the Moon: 6 Reasons to Register for Navigate 2015!

Posted January 20, 2015by Mary McCoy

register-for-navigate-2015

It's hard to believe Navigate 2015 is right around the corner when it seems like just yesterday, we were all walking along the pavilion of flags to the Seaport or catching baseballs from President & CEO of the Boston Red Sox, Larry Lucchino. Well, you can mark the 2015 calendar you probably received as a gift this Holiday season because Navigate 2015 is officially open for registration! And that's not all - keep reading to find out how you can save a pretty bitcoin, roughly 200 of them.

Haven't signed up yet? Here are 6 reasons to jet off with us this September...


1. Vivaaaaa Las Vegas!

"Bright light city gonna set my soul, gonna set my soul on fire."

elvis-presley-las-vegas

image source: https://www.flickr.com/photos/mamchenkov/3338731108/

That's right! This year, we're blasting off to Las Vegas, Nevada. The city popularized by The King himself, Elvis Presley, provides the perfect backdrop for our three-day user conference. With countless shows and concerts and a string of world-famous restaurants conveniently located just minutes away, Navigate 2015 will be even more "edutaining" than its predecessor! Are you a fan of the Food Network and popular TV chef personalities? Eat at Gordon Ramsay Steak or Guy Fieri's Vegas Kitchen & Bar! Follow your meal with an evening of laughter at The Riviera Comedy Club or see the Broadway hit musical, Jersey Boys! These things to do coupled with the actionable lessons you'll learn will have you raving about your stay long after you leave. If the connections you made and followed up with at Navigate 2014 are any indication, what happens in Vegas, won't stay in Vegas!

Learn more about everything Las Vegas has to offer!


2. The Cosmopolitan 

Did I mention Navigate 2015's right in the heart of the Las Vegas strip? You'll be staying at luxury resort and casino, The Cosmopolitan of Las Vegas! You certainly won't be heartbroken at this hotel. With 13 restaurants boasting world-class chefs, 12 boutiques to spend your Blackjack winnings at, and 3 different pools to dive into, it's no surprise The Cosmopolitan was named one of the "500 best hotels in the world" by Travel + Leisure

Our marketing team recently toured the spacious and space-like venue. Even Sr. Marketing Programs Manager, Mike Barnes, couldn't help but admire the hotel view!

mike-barnes-cosmopolitan           cosmopolitan_view_of_vegas


 3. More Stellar Sessions

navigate-2014-attendees

If you thought the breakout sessions at our inaugural user conference were good, just wait until Navigate 2015! With over 40 out-of-this-world educational sessions covering topics such as business strategy & economic models, sales & marketing, and industry trends, you'll walk away with the tools and tips you'll need to grow your profit margins faster than the speed of light. Houston, you may have a problem, but we're here to help solve it!

Want to present at Navigate 2015? Apply now!

 

4. Partner Pavilion Showcase Opportunity

partner_pavilion_image

Want to establish yourself as a thought leader in the managed IT services industry? Think other MSPs could benefit from the lessons you've learned over the years? Showcase at Navigate 2015! When you take advantage of our Partner Pavillion sponsorship, you'll get an exhibition opportunity, brand presence, 2 complimentary tickets, and more!

Act quickly - we only have so many spots!

Interested in joining the Partner Pavilion or want to learn more? Email navigate2015@continuum.net

 

5. Robin Robins Keynote 

robin-robins-navigate

There's a reason countless MSPs turn to Robin Robins, as the industry's most sought after marketing and sales trainer. Why? Because she understands the conditions and constraints of the managed IT services world. As developer and author of the Technology Marketing Toolkit, Robin specializes in helping VARs, system integrators, MSPs, solution providers and IT consulting firms build marketing programs that generate more qualified leads, thus growing their business and adding new revenue streams. I bet I can guess your main marketing deterrant - lack of time. Robin not only understands this hurdle, she helps you clear it with proven time management techniques designed to increase productivity and yield real ROI. How? Catch her keynote to find out!


6. Because Navigate 2014 Was One Small Step for Partners, One Giant Leap for MSP-kind

Apollo_17_Cernan_on_moon

image source: http://en.wikipedia.org/wiki/Apollo_17

Ok, so that might be a bit much, but remember how much fun you had this year at our conference in Boston? Maybe you missed the keynote addresses your peers were buzzing about afterwards or weren't able to network with other MSP business owners facing the same market challenges aboard the Autotask-sponsored harbor cruise. Now's your chance to catch up! Not that this is a space race or anything. They say a picture is worth a thousand words. What words come to mind with this Navigate 2014 Facebook photo album?

Check out this highlights video of our first expedition!


So there you have it! Not that these six reasons even scratch the surface of the benefits you'll get when you register for Navigate 2015, but I hope you're excited for what's to come! Stay tuned for more updates, but until then....see you in Vegas, baby!

Remember: the early bird gets the worm. Register before January 31st and get our early bird, discounted ticket price. $600 down to a $399 cost of admission. It's a no brainer, right?

  register-for-navigate-2015

Meet Mary! Mary McCoy is a Demand Generation Programs Manager at Continuum, where she's worked for over two years. Mary primarily manages the MSP Blog and has consulted with hundreds of partners, lending website, blog and social media support. Before that, she graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.

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