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20 Statistics to Help MSPs Sell Managed IT Services in 2017

Posted by Lily Teplow on March 10, 2017

20 Statistics to Help MSPs Sell Managed IT Services in 2017.png

Why exactly should businesses leverage your managed IT services this year? When you’re making your sales pitch to clients and prospects, this is the question you need to answer to differentiate yourself from your competition. Sure, you have your value prop down and you’ve memorized your talking points to a tee, but what else can you use to convince them?

They say that numbers speak louder than words, so here are a few numbers that we think speak volumes. It’s clear that the need for managed IT services isn’t going anywhere, but to help make your case here are 20 statistics you can use to prove why businesses should partner with you.

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Topics: Sales and Marketing, Backup and Disaster Recovery, SMB Trends, Cybersecurity and Threat Management

3 Ways to Increase Laptop Security On-The-Go

Posted by Matt Mainhart on March 9, 2017

3 Ways to Increase Laptop Security On-the-Go.png

Allow me to paint a scary picture for you. You’re on the road for work and answering some emails from a client at the airport. Then you get thirsty, but you see that there’s an overpriced drink stand just a few steps away and you make the sacrifice of spending $4.00 on a bottle of water. As you break out your wallet and pay up, you turn around to see that your laptop is gone! You only stepped away for about 60 seconds and were just a few steps away. However, a thief saw this as a window of opportunity, and took it.

Now you and your boss are freaking out about confidential company information potentially getting into the wrong hands. As the world starts to spin, you find yourself asking “how could this happen?”

Now, we can snap back to reality. In order to prevent this unruly situation from happening to you, check out the three quick tips below for increased laptop security while you’re on-the-go.

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Topics: Information Security, White-Label Resources, Client Quick Tips, Cybersecurity and Threat Management

How MSPs Can Create a Profitable Cybersecurity-as-a-Service Offering

Posted by Nate Teplow on March 8, 2017

How MSPs Can Create a Profitable Cybersecurity-as-a-Service Offering.png

Cybersecurity has been a concern for businesses ever since they started building digital assets. It’s no new topic in the IT industry, either. Due to an increased reliance on technology and a heightened awareness around breaches, cybersecurity has now become a top priority. It's clear that the demand for cybersecurity services is growing rapidly, but many MSPs still find it difficult to establish an effective and profitable service offering. So, what exactly can MSPs do to get from needing a cybersecurity offering to actually having one?

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Topics: Cybersecurity and Threat Management, Podcast, Managed Security Services

Self-Managed vs. Fully-Managed: How to Maximize Your BDR Profitability

Posted by Ben Barker on March 7, 2017

Self-Managed vs. Fully-Managed: How to Maximize Your BDR Profitability.png

When it comes to protecting your clients' systems, there is nothing more important than being able to provide reliable backups. But how much of your own internal resources are being used up to make sure that’s possible? Who is troubleshooting failed backups, performing environmental health checks, testing and verifying systems, and spinning up servers? If you aren't using a fully-managed backup and disaster recovery (BDR) solution, the answer is: you are. 

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Topics: Backup and Disaster Recovery, Continuity247, Webinar Highlights

Homepage Housekeeping: Four Keys to Making a Strong First Impression | The Weekly Byte [VIDEO]

Posted by Brandon Garcin on March 6, 2017

The Weekly Byte Episode 44

Your website’s homepage is all about first impressions, and whether or not you can effectively encourage visitors to engage with content, learn more about your services and take that next step forward. In this episode of The Weekly Byte, we look at four homepage must-haves that can help you send the right message to prospects. Tune in now to learn more!

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Topics: Sales and Marketing, Website Optimization and Design, The Weekly Byte

8 Ways to Reduce Your Technician Turnover Rate

Posted by Mary McCoy on March 3, 2017

Did you know that today is National Employee Appreciation Day? It’s a day for companies to thank and recognize their employees for their hard work throughout the year. In honor of this, we wanted to know what MSP business owners could do to appreciate their techs and reduce their turnover rate. We all know that employee turnover is a business killer in the IT industry, but why is that? Bottom line: there’s a shortage of IT talent and a widening skills gap.  

In fact, there are about 593,500 IT jobs in the United States that have remained open for 90 days or longer. That equates to 50,000,000 days of lost IT productivity each quarter! So, what can be done about this? We turned to Spiceworks, a community of online IT professionals, to ask: What is one thing your boss could do to make your job more enjoyable? The influx of responses was astounding! After scanning the 64 (and counting) comments for common themes, we picked these eight ways to cut down on employee churn!

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Topics: Business Development and Growth, IT Community, Workforce Optimization and Employee Retention

Amazon S3 Outage: Three Takeaways for MSPs Following This Week’s Downtime Event

Posted by Brandon Garcin on March 2, 2017

Amazon S3 Outage-Three Takeaways for MSPs Following This Week’s Downtime Event.pngEarlier this week, Amazon Web Services’ S3 system suffered an outage for about four hours—leaving many websites and web-based services either partially or entirely inaccessible. S3, a cloud storage system (S3 stands for Simple Storage Service), experienced what Amazon referred to as “high error rates” that reportedly impacted websites like Slack, Trello, Imgur and many others. 

While these large-scale downtime events don’t happen too often—before this week the most recent sizable S3 outage was in 2015—they do present an opportunity for managed service providers (MSPs) to ensure they’ve got the right systems and processes in place to properly support their clients and minimize end user impact. Here are three reminders MSPs can take from this week’s outage:

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Topics: Industry News, Backup and Disaster Recovery

The Top 5 MSP Blog Posts of February 2017

Posted by Lily Teplow on March 1, 2017

The-Top-5-MSP-Blog-Posts-of-February-2017.pngCan you believe it’s already March? With only one month left in the quarter, it’s time to focus on maximizing your client relationships, closing those deals and ending this month on a high note. Now, if only there were some blog posts out there that would help you do just that... Oh wait!

Although February is a month shorter in days, there was no shortage of valuable posts on the MSP Blog. A lot was covered this past month, including how to strengthen your MSP sales strategies for 2017, how to align your IT services with your clients’ and prospects’ business priorities, tools and tips for greater workplace productivity and much more! So without further ado, here are the top five blog posts our readers couldn’t get enough of this February.

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Topics: Business Development and Growth, Sales and Marketing

2017 Cybersecurity Trends and How MSPs Can Capitalize

Posted by Scott Spiro on March 1, 2017

2017 Cybersecurity Trends and How MSPs Can Capitalize.pngOver the last several years, cybersecurity has become one of the most vexing problems for companies of all sizes. Today, business owners know hackers are out to steal information from their networks and endpoints, but few have IT experts with the right experience to fight off cybercriminals. However, this situation creates a ripe opportunity for your MSP.

Before you can meet the needs of existing and potential clients, though, you'll need to understand the emerging cybersecurity trends and how to capitalize on them.

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Topics: Business Development and Growth, Cybersecurity and Threat Management, Managed Security Services

How to Build a Successful BDR Line of Business

Posted by Nate Teplow on February 28, 2017

How to Build a Successful BDR Line of Business.pngThe backup and disaster recovery (BDR) market has seen tremendous growth over the last five years and presents a big opportunity for managed IT services providers. The small- and medium-sized businesses (SMBs) you serve now require effective disaster recovery and continuity planning as part of their daily operations, and MSPs are best-suited to deliver these services. However, many IT providers still struggle with developing a BDR line of business and profitably servicing their clients. So, what are some strategies MSPs can use to build, strengthen and deliver a successful BDR offering?

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Topics: Business Development and Growth, Backup and Disaster Recovery, Podcast

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