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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Three Considerations When Evaluating BDR Platforms: The Weekly Byte [VIDEO]

Posted August 1, 2016by Brandon Garcin

The Weekly Byte Episode 18

With so many backup and disaster recovery offerings in today's MSP market, it can be difficult to know what to look for when evaluating a new solution—or simply trying to make sure your current platform is up to par.

In this edition of The Weekly Byte, we explore three key considerations to keep in mind when researching BDR technology. Tune in now to learn more!

The Weekly Byte is a video series that provides quick, digestible tips and best practices designed to help your business be successful. Get in touch with us via the comments section below if you have any questions about today’s episode or have ideas for topics you’d like to see covered in the future!

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Brandon Garcin is Continuum's Senior Content Strategist, and is responsible for the creation and execution of a variety of resources designed to win new business and support existing customer accounts. He has authored more than a dozen eBooks which have generated thousands of downloads, and has consulted with hundreds of Continuum partners to help improve their marketing and lead generation efforts through website optimization and content development. Brandon is also the host of The Weekly Byte, a video and audio series produced by Continuum that provides quick, digestible tips and best practices that MSPs can use to help their business succeed.

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