Let’s face it, modern IT is complicated. With new components being continuously added to the mix, managing and securing the IT landscape requires new tools fit for the challenge. However, the last thing managed services providers (MSPs) need is yet another disparate management tool that adds more complexity to their services. Without cohesive IT and service level management, there will be serious disconnects—from servers and networks, to storage and end points.
Amidst the changing tides of technology, MSPs can help their clients ensure IT service and business success with an integrated approach. The following are three growing trends that MSPs should understand how to embrace and capitalize on in order to achieve sustainable profitability and business growth.