The Managed Service Provider's Guide to Backup and Disaster Recovery

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Are you looking to further expand your opportunities in the backup and disaster (BDR) market? Now, managed IT services providers have the ability to transform their businesses by evolving beyond traditional hardware-centric offsite backup solutions to offer software-defined, cloud-based business continuity and disaster recovery services. 

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Are You Prepared with a Crisis Communication Plan? MSPtv Episode 52

Posted by James N. Rolstone on Jun 28, 2016 6:00:00 AM

 

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In this episode of MSPtv Scott Glidden joins Tracy Wemett, President and CEO of BroadPR, to discuss how to establish a crisis communication plan. Tracy gives an overview on the appropriate approach should an IT disaster arise without a plan in place. As a public relations expert, Tracy provides invaluable advice on how to handle situations that deal with your company’s public image. Get the opportunity to see Tracy speak in person during her breakout session at Navigate 2016, Continuum’s third annual user event taking place September 28-30 in Boston, MA at the Seaport World Trade Center!


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Topics: Sales & Marketing, MSP TV, Navigate 2016

Looking Ahead to Navigate 2016: MSPtv Episode 51

Posted by James N. Rolstone on Jun 7, 2016 6:00:00 AM

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In this installment of MSPtv, Scott Glidden joins Continuum's Marketing Programs Manager, Courtney Margossian to discuss our highly-anticipated Navigate 2016 Conference. As the event manager, Courtney discusses the action-packed schedule of break-out sessions, sponsors and speakers partners can expect to leverage at Navigate 2016, our third annual user event taking place September 28-30 in Boston, MA at the Seaport World Trade Center! What's in store for you, and why should you register? Tune in now to learn more! 

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Topics: MSP TV, Navigate 2016

7 Tips to Get Started with Inbound Marketing: MSPtv Episode 50!

Posted by James N. Rolstone on May 24, 2016 12:00:00 PM

 

05-24-2016-Hopkins.pngAre you using inbound marketing techniques in your business strategy? In our 50th episode of MSPtv, Scott Glidden is joined by Continuum's Senior Vice President & Chief Marketing Officer, Jeanne Hopkins, as we talk about tips to getting started with inbound marketing. In this installment, Scott and Jeanne discuss a recent article by Inc. which provides information about some of the most successful inbound marketing strategies. From active blogging and email re-engagement campaigns to accessible product information and partner communication, Jeanne examines the best route to take in order to develop a successful inbound marketing strategy. 

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Topics: Sales & Marketing, MSP TV, Inbound Marketing

How MSPs Achieve Success Through HTG Peer Groups

Posted by Tim Lewis on Apr 14, 2016 12:00:00 PM

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Are you part of an MSP peer group? In this installment of MSPtv, we sit down with Arlin and Pete Sorensen of HTG Peer Groups and talk about the growth and success of HTG through the years, as well as the growth and success of their members. Over the past 4 years, HTG has increased its membership by 20%. Additionally, HTG members experienced 40% growth in total revenue. Tune in now to learn more about HTG Peer Groups and how they've helped MSPs improve their business and their wellbeing through quarterly meetings!

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Topics: MSP TV, HTG, Continuum Peer Group

VIDEO: What Cyber Attackers Look for in End Clients

Posted by Tim Lewis on Feb 11, 2016 12:00:00 PM

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In this week's installment of MSPtv, we're joined again by Continuum's Chief Information Officer, Hunter Smith, as we talk about cyber attacks. Hunter discusses a recent report by the Penomen Institute, and provides insight to what the statistics released in the report could mean for MSPs. According to the Penomen Institute, hackers prefer easy targets to harder ones, and will call off an attack if it is taking too long to get through. Hunter goes over the different types of IT infrastructures and points out exactly which types hackers prefer to target. Finally, Hunter discusses the products that Continuum offers to its partners and highlights the ways that they can be used to prevent cyber attacks on end users.

Check out this latest episode and stay tuned for future MSPtv coverage on cyber attacks in the future.

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Topics: MSP TV, Backup & Disaster Recovery, Continuity247TM

How Continuity247™ is Changing the BDR Landscape: MSPtv Episode 47

Posted by Tim Lewis on Dec 10, 2015 12:00:00 PM

 

12-10-2015-Smith.pngIn this week's installment of MSPtv, we're joined again by Continuum's Chief Information Officer, Hunter Smith, as we dive deeper into Continuum's backup and disaster recovery (BDR) platform, Continuity247™. Hunter goes over the many benefits of Continuity247™, including both the technological and business benefits, showing how Continuity247™ differs from any other BDR platform in the market today.

The Continuity247™ platform is integrated with a world-renowned, reliable public cloud (IBM's Cloud, Softlayer infrastructure) and is fully managed 24 hours/7 days a week by our powerful Network Operations Center (NOC), making Continuity247™ the backup and disaster recovery (BDR) platform for MSPs. To learn more about how Continuity247™ can change your business for the better, check out this latest episode and stay tuned for future MSPtv coverage on Continuity247.

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Topics: MSP TV, Backup & Disaster Recovery, Continuity247TM

Which Cloud is Best for You?: MSPtv Episode 46

Posted by Tim Lewis on Nov 12, 2015 12:00:00 PM

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 Public cloud, private cloud or hybrid cloud? What does each provide and which solution is right for you? In this week's installment of MSPtv, we're joined again by Continuum's Chief Information Officer, Hunter Smith, as he gives us the the lowdown on each of the cloud offerings, including the benefits as well as the drawbacks. We will also take a look into the infrastructure of our new backup and disaster recovery platform, Continuity247™.

Committed to upholding the strictest security standards in everything we do, we chose to align our backup strategy with IBM Softlayer for the development of our hardware-agnostic, fully managed backup and disaster recovery (BDR) platform, Continuity247™. In so doing, our clients receive the regulation and security of a public cloud with the added layer of protection of a private cloud within. One of the main security features MSPs should look for in their backup solution is business-grade encryption. That means that your clients' data is encrypted right when you start backing up. Continuity247 takes this one step further by restricting access to this data with an encryption key maintained only by the MSP. 

To learn more about how to harden your cloud infrastructure and safeguard sensitive data, check out this latest episode and stay tuned for future MSPtv coverage on cybersecurity and Continuity247.

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Topics: MSP TV, Backup & Disaster Recovery, Continuity247TM

How to Lock Down Security with Your Cloud Provider & Backup Solution: MSPtv Episode 45

Posted by Tim Lewis on Oct 15, 2015 12:11:00 PM

 

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MSPs are inundated with countless cyber issues daily. In this week's installment of MSPtv, we're joined by Continuum's Chief Information Officer, Hunter Smith, as he highlights key security considerations for IT service providers who store client data in the cloud. First, there are many factors MSPs must to take into account when deciding on a public or private cloud solution for their clients' data. By leveraging a backup platform with a public cloud, you'll receive robust and resilient data storage, as well as a dedicated support team staffed to ensure the protection of your clients' data.

Committed to upholding the strictest security standards in everything we do, we chose to align our backup strategy with IBM Softlayer for the development of our hardware-agnostic, fully managed backup and disaster recovery (BDR) platform, Continuity247™. In so doing, our clients receive the regulation and security of a public cloud with the added layer of protection of a private cloud within. One of the main security features MSPs should look for in their backup solution is business-grade encryption. That means that your clients' data is encrypted right when you start backing up. Continuity247 takes this one step further by restricting access to this data with an encryption key maintained only by the MSP. 

To learn more about how to harden your cloud infrastructure and safeguard sensitive data, check out this latest episode and stay tuned for future MSPtv coverage on cybersecurity and Continuity247.

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Topics: MSP TV, Backup & Disaster Recovery

How to Grow Your Managed Services Business Using Linkedin: MSPtv Navigate Special with Jeanne Hopkins

Posted by Tim Lewis on Sep 24, 2015 12:00:00 PM

 

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Navigate 2015 starts this Sunday! In preparation for the conference of the year, we've created a special Navigate series for MSPtv highlighting some of our key speakers who will share what to expect during their sessions. Continuing our MSPtv Navigate Special series, we have Jeanne Hopkins, Senior VP & CMO of Continuum. Tag teaming with Jay Ryerse, VP of Business Development at Digitel, this session will help you pick up some effective advanced search tips and tricks every MSP sales team should be leveraging! Tune in now!

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Topics: MSP TV

Customizing Managed Services to Create Profitable Packages: MSPtv Navigate Special with Chris Johnson

Posted by Tim Lewis on Sep 17, 2015 12:00:00 PM

 

Navigate 2015 is fewer than 10 days away! In preparation for the conference of the year, we've created a special Navigate series for MSPtv highlighting some of our key speakers who will share what to expect during their sessions. Continuing our MSPtv Navigate Special series, we have Chris Johnson, CEO & Founder of Untangled Solutions. In his session, Chris will provide strategies to create a custom-service package for each of your customers, give real-life examples of how to structure unique service packages for SMBs, and more! Tune in now!

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Topics: MSP TV

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