MSP Blog Logo

BDR

Business Growth

Cybersecurity

Help Desk

MDM

RMM

Sales & Marketing

Subscribe

Empowering Your MSP Business to Grow and Prosper—One Post at a Time

5 Ways to Improve Your MSP Service Level Agreement (SLA)

Featured Post

5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

Read Now

Self-Managed vs. Fully-Managed: How to Maximize Your BDR Profitability

Posted by Ben Barker on March 7, 2017

Self-Managed vs. Fully-Managed: How to Maximize Your BDR Profitability.png

When it comes to protecting your clients' systems, there is nothing more important than being able to provide reliable backups. But how much of your own internal resources are being used up to make sure that’s possible? Who is troubleshooting failed backups, performing environmental health checks, testing and verifying systems, and spinning up servers? If you aren't using a fully-managed backup and disaster recovery (BDR) solution, the answer is: you are. 

Read More

Topics: Backup and Disaster Recovery, Continuity247, Webinar Highlights

5 Simple Tips for Preventing Ransomware

Posted by Ben Barker on February 23, 2017

5 Easy Tips for Preventing Ransomware.jpg

Over the past year, we’ve seen ransomware grow and evolve at a rate we’ve never seen before. In fact, the FBI reported ransomware to be a $1 billion-dollar source of income for cyber criminals in 2016—and this year it’s showing no signs of slowing down. Any company or organization that depends on daily access to critical data—and can’t afford to lose access to it—should be most worried about ransomware. This includes the clients you serve and aim to protect. As an MSP, what exactly should you know about the threat of ransomware, where it’s headed and what steps can be taken to keep your clients protected?

Read More

Topics: Information Security, Webinar Highlights, Cybersecurity and Threat Management, Managed Security Services

A Look Back at 2016: The Year of Ransomware

Posted by Ben Barker on February 16, 2017

A Look Back at 2016-The Year of Ransomware.png

2016 had a lot of notable headlines. Whether it was the UK voting to Brexit, the popularity of "Pokémon GO," or the summer Olympics in Brazil, last year left no shortage of water cooler material. However, what isn't often talked about is the impact that cybercrime had on the world in 2016. As far as the tech space is concerned, last year was like nothing we have ever seen before. So, while the aforementioned headlines may have dominated the mainstream news cycles, 2016 was, by all measures, the year of ransomware.

Read More

Topics: Information Security, Webinar Highlights, Cybersecurity and Threat Management

Align Your Business for Success: An Organizational Chart Built to Scale

Posted by Ben Barker on February 8, 2017

Align Your Business for Success An Organizational Chart Built to Scale.jpg

By now, you have heard all about the benefits of partnering with a third-party NOC and Help Desk. You know that offloading day-to-day tasks frees up your technicians to be more proactive and focus on the big picture. But once you make that move and get to a place where your team no longer needs to work reactively, you need to adjust your organizational structure. It won't happen automatically, it won't happen overnight, but it needs to happen if you want to grow and scale your MSP business.

Read More

Topics: Business Development and Growth, Revenue Growth and Profitability, Webinar Highlights

The Ultimate Cybersecurity-As-A-Service Blueprint

Posted by Ben Barker on January 24, 2017

The Ultimate Cybersecurity-As-A-Service Blueprint.jpg

As you probably already know, there is a high need for security in the SMB market. The statistics leave little room to argue this statement. 60% of attacks target small to medium-sized companies and the average cost of attack in 2014 was $20,752, with that number being even higher today. Still, the most alarming statistics is that 60% of SMBs fail within six months of being hacked. So, for your clients, security is literally a matter of life or death for their businesses.

Read More

Topics: Information Security, Webinar Highlights, Cybersecurity and Threat Management

How to Reduce Operational Expenses and Increase Revenue

Posted by Ben Barker on January 18, 2017

How to Reduce Operational Expenses and Increase Revenue.jpg

Where has the IT industry been and where is it going? When Eric Townsend, Director of MSP and SMB Marketing for Intel Corporation, joined us for last week’s webinar titled “The Top 5 Ways to Reduce Operational Expenses and Increase Revenue in 2017,” this is the question we began with. “Where have we been and where are we going?" For many of us in the IT industry, we’re probably familiar with the answer to the first part of this question. However the second part, "where are we going?," has a more surprising answer. According to Townsend, we are heading toward the world of managing all devices.

Read More

Topics: Business Development and Growth, Revenue Growth and Profitability, Webinar Highlights

3 Ways a PCI Compliance Tool Can Help Grow Recurring Revenue

Posted by Stephanie Moncayo on November 12, 2015

Nearly 22 million businesses have merchant accounts that accept credit cards and are subject to PCI Data Security Standards. Offering PCI compliance to clients and prospects that process, store or transmit credit card information is a tremendous opportunity for MSPs. Currently, 92% of attacks target small businesses with low processing volume. Small businesses are especially prime targets for data thieves because many have more lax security standards for cardholder data than larger corporations like Target and Hilton Hotels, two companies that still suffered severe data breaches! 

Read More

Topics: Revenue Growth and Profitability, Information Security, Webinar Highlights, PCI Compliance

3 MSP Growth Strategies from Robin Robins [Webinar Highlights]

Posted by Stephanie Moncayo on November 4, 2015

Robin Robins's sales and marketing strategies have helped Continuum partners achieve tremendous growth. Our partner, Jay Ryerse, VP of Business Development at Digitel Corp, started as an MSP owner and was able to grow his business from $175,000 to over $2.6 million after just five years of working with Robin's Technology Marketing Toolkit. In a recent webinar (available to download below) with us, Jay shared his story, including successes, failures and the lessons he learned along the way to becoming a sales and marketing pro! Here's a recap of the top three Robin Robins growth strategies and how they paid off for him.

Read More

Topics: Sales and Marketing, Webinar Highlights

RMM 101: Must-haves for Your IT Management Solution
MSP Guide to Managed Services SLAs  [white paper]
comments powered by Disqus