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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Use Backup Verification to Build Client Confidence

Posted October 19, 2016by Joseph Tavano

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Backup Verification is more than just another status report—it can prove the value of your business and differentiate you from your competition. Here are a few ways to get started talking about it with your clients.

On this episode of MSP Radio, Nate and Joe talk to Ben Austin, Senior Product Marketing Manager, about why backup verification is so important to your business, some ways to discuss this feature with your clients, pricing and packaging options, and Continuum's new backup verification feature, Tru Verify™.

Download the NEW Business Continuity Sales Success Kit today at http://www.continuum.net/podcast to receive a full suite of materials designed to help you sell BDR solutions.

Questions or comments on this episode? We want to hear from you. Email us at mspradio@continuum.net and follow the show on Twitter @ContinuumPod.

 

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Joseph Tavano is Senior Content Marketing Manager at Continuum, with more than 12 years of experience in content creation and editorial in various disciplines. He is the author of numerous eBooks, eGuides, blog posts and other collateral that enable Continuum partners and IT service providers in the channel to make their businesses stronger and grow their profits. He is also the producer of the Continuum Podcast Network, which publishes multiple shows every week and reaches tens of thousands of IT professionals every year. A native of Boston, he holds bachelors in English and History from Suffolk University and resides in Salem, Massachusetts.

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