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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Are You Answering the MDM Call? [Slideshare]

Posted February 4, 2015by Brandon Garcin

You've crunched the numbers, and you’ve got your revenue goals for the year mapped out – but how do you meet (or preferably, exceed) them? One way is to expand your services portfolio by adding a new technology into the mix – and what better way to help your customers support BYOD than by offering mobile device management (MDM)! 

You already know that the famed bring-your-own-device (BYOD) trend is here, and isn’t showing any signs of slowing down. Your clients’ employees need to be able to access their work files and email on-the-go; it's simply a part of the job today. Think about the last time you went on an on-site visit to meet with a client or prospect; you likely opened up your Outlook or Mail app to make sure everything was running smoothly back at the shop, right? Your clients need to be able to leverage their iPads, Androids, Surfaces, you name it – whether they’re waiting for a delayed flight or while at home. The trick lies in securing the corporate data being accessed through these devices.

Think about it – say a mobile user is browsing Facebook, then takes a few photos, and finally opens an email containing a confidential spreadsheet with sensitive budget information. If that user later accesses a non-secure website or downloads a malicious application, that confidential company data is at risk.

That’s where you can help. By adding an MDM solution to your portfolio, you can provide your clients with true peace of mind when it comes to mobile security and policy enforcement. End users can enjoy the many productivity, collaboration and remote access benefits that BYOD has to offer, and you can help keep a watchful eye over their mobile environments to ensure compliance is met. 


To help you learn more about the opportunity that managed MDM presents, we’ve created this quick and digestible SlideShare presentation!

  


Did you enjoy our Slideshare presentation? Well, guess what? There's more where that came from! 

Check out I Bet You Want to Growth Hack Your MSP Business...[Slideshare]!

 

This Slideshare is part of a larger eBook entitled MDM is Calling: Does Your Business Have an Answer?

Download this eBook and learn:

  • Why Businesses Have to "Manage Mobile Devices"
  • Verticals & Targeted Mobile Opportunities
  • Key Features & Purchase Considerations
  • How you can actually make money from MDM

Brandon Garcin is Continuum's Senior Content Strategist, and is responsible for the creation and execution of a variety of resources designed to win new business and support existing customer accounts. He has authored more than a dozen eBooks which have generated thousands of downloads, and has consulted with hundreds of Continuum partners to help improve their marketing and lead generation efforts through website optimization and content development. Brandon is also the host of The Weekly Byte, a video and audio series produced by Continuum that provides quick, digestible tips and best practices that MSPs can use to help their business succeed.

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