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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Understanding the Basics of HIPAA Compliance: MSPradio 45

Posted April 1, 2015by Nate Teplow

 Episode45-HIPAA-Basics

As security concerns continue to plague businesses, especially healthcare organizations, HIPAA compliance has become a growing need for companies. This means there's a growing opportunity for MSPs to help these businesses become compliant. However, many MSPs don't know how to develop the internal expertise and processes to start offering HIPAA compliance as a service offering.

On this episode of MSPradio, we chat with David Sims, Founder of HIPAAforMSPs.com, who tells us about some of the basics of HIPAA Compliance and what MSPs can do to start offering this as a service to their clients.

Tune in now and start taking advantage of the HIPAA opportunity!


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Nate Teplow is a Sr. Product Marketing Manager at Continuum, currently managing the company's RMM marketing initiatives. Nate's experience spans inbound marketing, content strategy, marketing communications and B2B lead generation. A proud Miami Hurricane alumni, Nate enjoys staying active, traveling to new places and performing A/B tests.

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